Got questions? We're here to help

Puls is a San Francisco based company with more than 4,000 fully vetted technicians across the nation - from Los Angeles, CA, to Raleigh, NC, and hundreds of cities in between. We were founded in 2015 and have been expanding steadily ever since then. We can install and repair almost every device in your home, from dishwashers to garage doors to TVs.

Convenience, trust and safety are very important to us. Puls technicians are experts in their field and are enthusiastic about using their expertise to solve your problems and bring you peace of mind. All Puls technicians have been carefully vetted and screened. We only select the top 10% of technicians who apply, and we require a comprehensive background check for every technician.

Yes! All of our services come with at minimum a 90-day guarantee.

In many cases, we can be at your doorstep today. The technology behind our platform allows us to quickly find a trusted Puls technician in your area and match them to your job. We often respond faster than our competitors. If you do not need a same-day appointment, we can schedule an appointment for a time that is most convenient to you. Scheduling ultimately depends on our technicians' availability and on your desired appointment time.

Please email our team at support@puls.com.

Your Puls technician will text or call you when they are on the way. Unlike other services, you typically do not have to wait long for us to arrive.

For many Puls services, such as appliance repair or TV mounting, you will need to let our technician into your home. For other services, such as mobile device repair, we are happy to meet you at your office, gym, or even a nearby coffee shop.

Not necessarily. Many customers enjoy observing the technician and seeing how the work gets done, but you're more than welcome to run errands, attend to work, or focus on anything else during that time. Our goal is always to make your day easier.

We don't request payment from you until after the repair or installation is complete. At that time, you can simply pay our technician using his or her mobile phone. We accept all major credit and debit cards, as well as PayPal.

Please visit our pricing page for a summary of the costs for each of our services. Our prices include parts, labor, and a 90-day guarantee, but they do not include local sales tax, which varies by city and state. Once you have booked an appointment, you will see an estimate of your total price.

We are always looking to add qualified technicians to our team. To apply, simply click here and fill out an application.

We're always interested in new partnership opportunities. You can reach out to our Strategic Partnerships team at partnerships@puls.com.

You are welcome to email our marketing department: marketing@puls.com.

Puls+ Membership holders are eligible for discounts on certain services, as well as other benefits. Actual benefits may change from time to time so you are encouraged to periodically review the most up-to-date premium features and benefits by visiting puls.com/membership.

There are several tiers of membership, starting at $79. To see the different membership levels, visit puls.com/membership

Puls+ is an annual membership. Once you have paid for a membership, it will be active until the one year anniversary of the date of purchase.

You may cancel your recurring membership at any time prior to your anniversary date of purchase. You will not receive a refund or credit for any remaining time; however, you will retain any premium features or benefits through the end of your Puls+ Membership Term. Subscription fees paid are final and nonrefundable.

Each membership tier has different benefits associated with it. You can see all of the benefits for each tier at puls.com/membership

We store your credit card information for automatic renewal one year after your purchase date. You will be notified in advance when your membership will renew. If you would like to cancel your auto-renewal, please email memberships@puls.com with your request.

Let us handle it! Puls offers a wide range of handyman services to repair or improve your home. Click here to schedule an appointment in seconds. We will arrive at your doorstep as soon as today to help you out.

Every service call from a Puls Handyman begins with an estimate of the cost of the service. During this process, your handyman will discuss the scope of the service you are requesting and provide you with the cost prior to completing any work.

We do not charge you a fee for the estimate as long as you choose Puls to perform your handyman work. If you decline the service from Puls, then we will ask you to pay a $79 fee to cover the visit.

Our handyman will provide you with a cost estimate prior to completing any work.

Each handyman service comes with a guarantee that the service was performed correctly.

Our handyman will provide you with a cost estimate prior to completing any work.

We provide many different handyman services including furniture assembly, wall hanging, interior painting, appliance install, drywall repair, fan install, window treatments, power washing, light install, electrical services, gutter cleaning and more. Click hereto see the most up-to-date services we provide in your area.

Get your beloved appliances working again. A Puls technician can repair your dishwasher, dryer, washing machine, refrigerator, oven, or stove so you can get back to the important things in life. Use our website to schedule an appointment with just a few clicks. We will arrive at your doorstep as soon as today to get it fixed. No more piles of dirty dishes or dirty clothes!

Your technician will fully inspect your appliance and provide a quote for the recommended repair. The inspection is free if you choose to move forward with the recommendation from Puls. If you decline the recommended repair, we will ask you to pay $89 to cover the cost of the inspection.

Yes! All of our repair services are backed by our 90-day guarantee.

On average, most of our appliance repairs are completed in under an hour. In some cases, we must schedule a follow-up appointment so we can order the right part(s). We aim to have all repairs completed within 48 hours of our first visit to your home.

We support all brands of refrigerators, dishwashers, dryers, washing machines, ovens, and stoves.

Please use this link to schedule an appointment. You should select the type of appliance you need repaired and enter your contact information. You'll be able to schedule a time that is convenient for you. Your Puls technician will arrive at your doorstep and will bring all necessary parts and tools to repair your appliance.

Leave all the heavy lifting to us! Puls technicians can mount your big screen TV on the wall so you can start viewing your favorite shows. We can be there as soon as today. Puls technicians can handle TVs of almost any size, and we can provide almost any style of bracket.

Yes! All of our installation services are backed by our 90-day guarantee.

On average, most TV installations are completed within 45-60 minutes.

Yes, we support all TV brands.

No TV is too large or too small. Just let us know ahead of time how big your TV is so we can bring a second technician if necessary.

Please use this link to schedule an appointment. You should select your TV type, wall type, preferred bracket type (or opt to use your own), and enter your contact information. You'll be able to choose a time that is most convenient for you. Your Puls technician will arrive at your doorstep and will bring all necessary parts and tools to mount your TV.

Our standard TV mounting prices do not include the price of the TV bracket itself, but we make it easy to purchase a fixed, tilting or full motion TV bracket when booking your service. In that case, your technician will bring the brand new bracket to your appointment.

No problem! We are happy to do the installation with your bracket. Just select the option that says “I already have a bracket” when scheduling your appointment.

We offer fixed, tilting and full motion brackets for any TV size.

We offer many add-on services you can select as part of your TV mounting appointment. For example, we can conceal your wires, program your remotes, install a shelf or sound bar, wire up your audio/video setup, or configure your XBOX. Just let us know ahead of time!

Yes! Our technicians are skilled and experience at mounting TVs on all types of walls, including drywall, wood, concrete, and brick.

Imagine traveling to a repair store, searching for parking, and being separated from your device for hours. Our service alleviates all the hassle of the conventional device repair process, while ensuring that your data is kept private and secure. Our website makes it easy to schedule an appointment and we send a technician as soon as today. Get it fixed now so you can get on with your life!

Yes! Our mobile phone repair service has a 90 day guarantee. You can count on Puls to use top quality parts for all your repairs.

On average, most mobile phone repairs are completed within 30-40 minutes.

Please use this link to start the repair process. Simply choose your device type and enter your contact information. You can then schedule an appointment with a Puls technician at a time that is convenient for you. We can meet you at your home, your office, or another location.

Our guarantee does not apply toward future accidents or unrelated damage that occurs after we have repaired your device. For example, if the screen cracks again then there will be a cost for the additional repairs needed.

The specific models we service can vary by location. When you book an appointment, you'll be able to see if we service your specific device in your specific zip code. You can contact us via phone or email to inquire about support or repair for other devices.

We'd be happy to connect you with a technician who can perform a Service call on your phone and determine whether Puls can repair it. We do charge a fee for Service call tests. However, if the technician is able to diagnose and solve the issue, we'll waive the Service call fee and simply charge you for the needed repair.

Puls technicians are able to provide screen replacements, new battery installation, and charging port replacements. If your device has another issue and the technician is unable to fix it, we won't charge you anything beyond the Service call fee.

Let's get your garage door working smoothly! Puls technicians can identify what's wrong with your garage door and then repair it so you can get back to the things that are important. We can be there as soon as today.

Every service call from a Puls garage door technician includes a 25-point safety check for your garage door and its components. During this check, our technician will inspect your garage door system to guarantee it is working as it should. If we spot damaged parts that need to be replaced or signs of upcoming problems, we'll advise you on the best way to fix the problem before it becomes more serious.

We do not charge you any fee for the inspection as long as you choose Puls to perform your garage door repair. If you decline the recommended repair from Puls, then we will ask you to pay a $39 fee to cover the cost of the inspection.

When we arrive at your home, we will fully inspect your garage door and provide you with a quote for the recommended repairs. You can view our pricing page for more details.

Yes! All of our repair services are backed by our 90-day guarantee.

On average, most of our garage door repairs are completed in under an hour. In some cases, we must schedule a follow-up appointment so we can order the right part(s). We aim to have all repairs completed within 48 hours of our first visit to your home.

Puls can repair just about any type of garage door.

Please use this link to schedule an appointment. You'll be able to choose a time that is convenient for you. At the scheduled time, your Puls technician will arrive at your doorstep and will bring all necessary parts and tools to successfully repair your garage door.

A technician comes to your house and installs your smart device, including connecting it to the internet for you.

Yes, we install Ring doorbells and all types of smart doorbells and security cameras.

Yes, assuming that your smart device is compatible with your hub.

To experience the full features and functionality of your devices, a Wifi connection is required upon installation. Please have your Wifi password accessible to connect your new devices as well.

Yes! Our technicians will give you a brief tutorial on how to use the corresponding application with your new device, as well as a demonstration of its main features.

Some smart home devices are specifically designed to withstand weather and outdoor conditions (security cameras, doorbells, etc…). However, some may not be able to operate or function properly outside. Ask your technician for best practices with your selected smart home device.

Most smart home devices require you to create a user account in order to use it to its fullest potential.

Poor internet connections can cause your new device to not function as expected. WiFi repeaters and extenders can be a quick fix for this issue. Talk to your technician for the best solution for your home.