Puls is a local-first home repair and warranty platform that connects homeowners and renters with trusted technicians who live and work in the communities they serve. We offer fast, convenient repair and installation
services, often on the same day, including appliance repair, TV mounting, plumbing services, electrical services, garage door repairs, smart home devices, and handyman tasks.
What areas does Puls serve?
Puls operates in major metropolitan areas across the United States, with local technicians based directly in the communities they support. We currently serve cities such as Los Angeles, San Diego, San Francisco Bay Area, Sacramento, Dallas–Fort Worth, Houston, Austin, San Antonio, Miami, Tampa, Orlando, Jacksonville, New York City, Newark, Philadelphia, Boston, Washington DC, Chicago, Detroit, Atlanta, Charlotte, Nashville, Denver, Phoenix, Las Vegas, Salt Lake City, Seattle, Oklahoma City, and more. Enter your ZIP code when booking to confirm availability and get matched with a nearby technician.
Who are the Puls technicians?
Puls technicians are experienced, local professionals who specialize in home repair and installation. Every technician has been thoroughly vetted, skills tested and completed a background check and arrives with the tools and parts needed to complete most jobs on the first visit. We only work with the best rated technicians, who we monitor through feedback and reviews from customers.
Does Puls provide a guarantee on installations and repairs?
Yes. All Puls services include a 90-day guarantee. If anything breaks, let us know and we’ll send a technician out to repair it under your guarantee.
How soon can I schedule a technician?
In most cities, same-day and next-day appointments are available. Once you book, our system instantly matches your job request to a nearby technician based on your ZIP code and preferred time.
How do I schedule a service with Puls?
You can schedule online, via our app or by calling (713) 568-3458.
How will I know when my technician is arriving?
You’ll receive a text message when your technician is on the way.
How do I pay for my service?
You pay after the job is complete using a secure link sent by your technician. Payment through this link ensures you receive the 90-day guarantee. Puls accepts all major credit and debit cards, PayPal, Apple Pay, and Google Pay. Puls does not accept cash, check, wires, ACH.
How much will my service cost?
Puls offers transparent pricing. The technician will assess the issue and give you a detailed quote for you to approve before the work starts. If you decide to move forward with the repair, the diagnostic will be free.
Do I need to be home during the appointment?
Yes. You’ll need to let the technician in, review the issue together, and approve the work before repairs begin.
Can I chat with my technician before the appointment?
Yes. Once your appointment is assigned, your technician may contact you before the visit to confirm details, request photos, or ensure they bring the right tools and parts. You can reply directly to their messages to share information, access instructions, or questions. If you want to reach out first, you can message your technician by logging into your Puls account and opening the appointment details, or by using the link in your appointment confirmation email.
How do I book a new appointment?
You can book an appointment anytime on puls.com, through the Puls app, or by calling 800-997-8034. Choose your service, enter your location, and select a convenient time — our system will match you with a nearby technician, often with same-day availability.
How do I manage my appointment once it's been booked?
Your confirmation email includes a link that lets you view or update your appointment details. You can also manage appointments by logging into your Puls account and selecting the service you booked. From there, you can update contact details, add notes or photos, or modify the appointment time if needed.
Can you help me take care of my home?
Yes. Puls helps you stay on top of home maintenance by making it easier, more affordable, and less stressful. Our seasonal Maintenance Calendar provides clear monthly recommendations, including simple DIY tasks and reminders for projects best handled by a professional. These small, consistent steps help prevent expensive repairs, extend the life of your appliances and systems, and keep your home running smoothly year-round.
Is Puls cheaper than local repair shops?
Often, yes. Because our technicians work locally within their communities, we reduce travel time and operational costs, which helps keep our pricing competitive and predictable.
How do I contact Puls after booking?
You can reach our team at support@puls.com or by calling 800-997-8034.
How do I become a Puls technician?
You can apply online through our technician application
page. Puls is always looking for skilled professionals across all major service categories.
How can my company partner with Puls?
Businesses can contact our partnerships team at
partnerships@puls.com.